Dear {{customFields.573887}},

We hope you are well.

As an MIA cardholder, we would like to remind you that all representatives visiting the following hospitals across South West London NHS Trusts are required to register their visits in advance:

  • Croydon University Hospital
  • Purley War Memorial Hospital
  • Epsom General Hospital
  • St Helier Hospital
  • Kingston Hospital
  • Teddington War Memorial Hospital
  • St George’s Hospital
  • Queen Mary’s Hospital, Roehampton

Please ensure your visit is registered before attending to support a smooth and efficient process for both representatives and healthcare teams.

Thank you for your continued cooperation.

Before attending a hospital visit, please follow our top 10 tips:

1. Book in Advance

Please log your visit 24–48 hours before attending (unless it’s a genuine emergency or trauma case).
Early booking = smoother access + better coordination.

2. Wear Your MIA ID Badge

Your badge shows you’re approved, trained, and ready to be on site.
Make sure it’s visible at all times.

3. Check In & Out via the App

Download the MIA App: Get the app here

  • Check in when you arrive
  • Check out when you leave

It’s quick, easy — and helps keep hospitals safe and accountable.

Need help? 🤝
We’re here if you need support booking a visit or using the app:
📧 help@miaweb.co.uk or 📞 01732 920 900

Thank you for helping South West London NHS Trusts deliver safe and seamless care.

The MIA Team

You are receiving this email as a loyal MIA Cardholder. Should you wish to change your email preferences, please do not hesitate to contact us at help@miaweb.co.uk