Dear {{customFields.573887}},

We hope you are well.

As an MIA cardholder, we would like to thank you for your continued support in working with healthcare organisations across the UK.

We would like to inform you that Royal Cornwall Hospitals NHS Trust and Cornwall Partnership NHS Foundation Trust are upgrading their access requirements to require an Enhanced DBS check for all areas.

Please click here to view the new Visiting Policy, which outlines what is expected of suppliers before, during and after each visit.

Please ensure you are familiar with these updated requirements before attending either Trust.

✅ 1. Book in Advance

Please log your visit 24–48 hours before attending (unless it’s a genuine emergency or trauma case).
Early booking = smoother access + better coordination.

✅ 2. Wear Your MIA ID Badge

Your badge shows you’re approved, trained, and ready to be on site.
Make sure it’s visible at all times.

✅ 3. Check In & Out via the App

Download the MIA App: Get the app here

• Check in when you arrive
• Check out when you leave

It’s quick, easy — and helps keep hospitals safe and accountable.

Need help? 🤝
We’re here if you need support booking a visit or using the app:
📧 help@miaweb.co.uk or 📞 01732 920 900

Thank you for helping Royal Cornwall Hospitals NHS Trust and Cornwall Partnership NHS Foundation Trust deliver safe and seamless care.

The MIA Team